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Terms of ServiceTerms of Service

MDHearingAid, Inc. ("MDHearingAid") operates http://www.MDHearingAid.com, http://www.Acoustitone.com  and other landing pages (the "Sites") that direct customers to http://www.MDHearingAid.com, conditioned upon your acceptance of the following terms, conditions, policies and notices ("Terms and Conditions"). By using the Sites, you signify your assent to these Terms and Conditions and any subsequent modifications.  MDHearingAid may revise these Terms and Conditions from time to time by updating this posting, with the new terms taking effect on the date of posting. You should review these Terms and Conditions every time you use these Sites as they are binding upon you.

Privacy

Please review our Privacy Policy, which governs your visit to the Sites.

Permitted Use

You must be at least 18 years of age to use the Sites. You may access and use the Sites for personal, non-commercial purposes only. As a condition to your continued use of the Sites, you warrant to MDHearingAid that you will not use the Sites for any purpose that is unlawful or prohibited by these Terms and Conditions. MDHearingAid reserves the right to refuse service, terminate accounts, or cancel orders in its sole discretion.

Product Shipment

All products purchased through the Sites are shipped and billed by MDHearingAid. Risk of loss passes to the purchaser upon delivery of a product to a common carrier. Information regarding estimated delivery schedules, delivery options, and payment terms are clearly posted on each product page, but are only estimates. Orders are typically shipped USPS First Class Mail with Delivery Confirmation.

User Data

MDHearingAid collects different types of information from users of the Sites. We collect "Personal Information," which, generally speaking, is information that identifies you individually, such as your name, account number, and billing address. We will only collect Personal Information about you that you provide to us voluntarily. For example, we collect Personal Information when you make a purchase on the Sites. If you do not want your Personal Information collected, please do not submit it to us. When you do provide us with Personal Information, we may store and evaluate that information to better understand your needs and how we can better serve you, and we may use that information to improve our service and to contact you. We do not now and do not intend to sell, rent, or market Personal Information about you to third parties. However, MDHearingAid may disclose Personal Information about you in the following cases: (i) in connection with processing your transactions and requests with MDHearingAid, (ii) to comply with a subpoena, search warrant, court order or other legal requirement; or (iii) in the event that MDHearingAid has reason to believe that disclosing Personal Information is necessary to identify, contact, or bring legal action against someone who, intentionally or unintentionally, may be causing injury or harm to the Sites, its users, or other persons or violating the Terms and Conditions of the Sites. Additionally, MDHearingAid may, from time to time, notify you that a particular service (e.g., a rebate program) will require disclosure of your Personal Information. If you choose to participate in such a service, you consent to disclosure of your Personal Information. MDHearingAid also collects Non-Personal Information from users of the Sites. "Non-Personal Information" is information that does not itself identify you personally, such as the type of Internet browser or computer operating system you are using, and the domain name of the webSites from which you linked to the Sites. We may automatically (i.e., not via registration) collect Non-Personal Information when you connect to or use the Sites. We may store, compile, publish, promote, report, lease, sell, or otherwise disclose Non-Personal Information to third parties, provided that the information does not personally identify you. By making a purchase on www.mdhearingaid.com, you elect to opt in to our customer contact and incentive program, by which you will receive occasional emails regarding warranty tracking and confirmation, customer follow-up, product and accessory sales, discounts, and newsletters. Although most of our customers tell us that they look forward to receiving these offers, we recognize your right to discontinue this service. To elect not to receive future email communications, send an email to dr@mdhearingaid.com with the word "Remove" in the subject line.

Transaction Information

In facilitating transactions, MDHearingAid collects Personal Information related to each transaction, such as the amount of the transaction and the necessary financial and identifying information, including relevant account numbers and addresses. Disclosure of Personal Information is required to conduct a transaction on the Sites.

Children

MDHearingAid does not sell products for purchase by children. Children should not submit any Personal Information to us. If you are under 18 years of age, you may only use the Sites with your parent or guardian. Parents should be aware that MDHearingAid's Privacy Policy governs our use of Personal Information. That information which is voluntarily given by children or others in chat sessions, email exchanges, bulletin boards or the like may be used to generate unsolicited mail. MDHearingAid encourages all parents to instruct their children in the safe and responsible use of their Personal Information while using the Internet.

Information Placed Automatically

When you view the Sites, we may store some information on your computer. This information will be in the form of a "cookie" or similar file and can help us in many ways. For example, cookies allow us to tailor a website to better match your interests and preferences. With most Internet browsers, you can erase cookies from your computer hard drive, block a cookie or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.

Security

MDHearingAid encrypts all Personal Information collected about you and stores that information in its data center protected by industry standard firewalls. However, please understand that absolute security does not exist on the Internet.

Company Sale

Personal and Non-Personal Information collected through the Sites is considered a trade secret of MDHearingAid. As the owner of such information, we may disclose or sell such information as an asset of the company in conjunction with the sale to a third party of our company or a portion of our assets.

Third Party Sites

The Sites may contain links, including advertisements, to web sites operated by third parties ("Third Party Sites"). Because MDHearingAid has no control over Third Party Sites, MDHearingAid does not endorse, has not reviewed, and is not responsible for information collected about you by Third Party Sites. Your use of Third Party Sites is solely at your own risk.

Third-Party Web Beacons

We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

Acceptance of Terms

By using the Sites you accept the terms and conditions of this statement. If you do not agree to these Terms and Conditions, please exit the Sites immediately.

Notification of Changes

MDHearingAid may change these Terms and Conditions from time to time. Please check these Terms and Conditions each time you visit the Sites so that you are aware of any changes. Your continued use of the Sites following the posting of changes to these terms and conditions will constitute acceptance to the amended Terms and Conditions.

Opt-out Procedures

MDHearingAid provides users of the Sites with an easy way to stop receiving email offers. Although most of our customers tell us that they look forward to receiving these offers, we recognize your right to discontinue this service. To elect not to receive future email communications, send an email to dr@MDHearingAid.com with the word "Remove" in the subject line.

Product Support and Returns

If you have difficulties with your order, please contact customer service for help or return instructions. All MDHearingAid products sold are subject to a 45-day money back guarantee, less Shipping & Handling. MDHearingAid will not refund Shipping & Handling charges collected at point of sale. MDHearingAid will not provide refunds for products clearly damaged or modified by the customer, through no fault of MDHearingAid.

Security Policy

Your security and buying confidence is one of our highest considerations. Although no company can provide absolute security on the Internet, MDHearingAid Sites utilize an SSL web certificate capable of encryption and provided by Yahoo eCommerce solutions.  In addition the Sites incorporate digital certificates and online authentication. At MDHearingAid we are committed to making your shopping experience both safe and pleasurable.

Unsolicited Comments

Any comments related to product, business, or marketing suggestions made through these Sites or sent to MDHearingAid or its affiliates are unsolicited, nonconfidential, and nonattributable to the source. MDHearingAid and its affiliates reserve the rights to use any suggestions or ideas as seen fit and to take ownership and possession of all such items and proceeds.

Community Forums

MDHearingAid may provide blogs, message boards and other community forums ("Community Forums") on the Sites. If you use a Community Forum, you are solely responsible for your own communications and the consequences of posting those communications. MDHearingAid does not assume any responsibility for the consequences of any Community Forum communications on or arising from use of the MDHearingAid Sites. MDHearingAid does not represent or guarantee the truthfulness, accuracy or reliability of any of the material posted by Community Forum users or endorse any opinions expressed by such users. ANY RELIANCE UPON CONTENT POSTED IN A COMMUNITY FORUM IS AT YOUR OWN RISK.

Share MDHearingAid (Referring Friends and Family)

From time to time, MDHearingAid may offer incentive rewards to customers to refer friends and family to MDHearingAid. The incentive is contingent upon the referred friend or family member’s purchase of a new Acoustitone hearing aid and may be revoked upon product returns during the 45-day return period. Given this, the delivery of the incentive reward will occur following this 45-day return period. The incentive is also contingent upon information provided by the referred friend or family member which identifies the referring customer. MDHearingAid will make best effort to solicit this information and use it for the delivery of the incentive reward to the referring customer. Incentive rewards have no cash value, are non-refundable and non-transferable. Other terms and conditions may apply. Void where prohibited. Offers cannot be combined and are subject to restrictions and limitations.

Disclaimer of Warranties

Neither MDHearingAid nor its employees, agents, Suppliers, third party information providers, merchants, licensors or the like warrant that the Sites or their operation will be accurate, reliable, uninterrupted or error-free. If your use of MDHearingAid results in the need for servicing or replacing property, material, equipment or data, MDHearingAid is not responsible for those costs. No agent or representative has the authority to create any warranty regarding the Sites on behalf of MDHearingAid. MDHearingAid reserves the right to change or discontinue at any time any aspect or feature of the Sites. MDHearingAid does not assume any liability for the contents of any material provided on the Sites. Reliance on any information presented on the Sites is at your own risk. MDHearingAid reserves the right to change or discontinue any aspect or feature of the Sites at any time. You acknowledge that, in connection with the Sites, information will be transmitted over local exchange, interexchange and Internet backbone carrier lines and through routers, switches and other devices owned, maintained and serviced by third party local exchange and long distance carriers, utilities, Internet service providers and others, all of which are beyond the control and jurisdiction of MDHearingAid. Accordingly, MDHearingAid assumes no liability for or relating to the delay, failure, interruption or corruption of any data or other information transmitted in connection with use of the Sites. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE SITES IS PROVIDED TO YOU "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, COVERING THE PRODUCTS AVAILABLE ON THE SITES AND THE ACCURACY OF THE INFORMATION CONTAINED WITHIN YOUR ACCOUNT OR WITHIN THE SITES. MDHearingAid MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS OR TIMELINESS OF THE SITES CONTENT, SOFTWARE TEXT, GRAPHICS, AND LINKS, OR ABOUT RESULTS TO BE OBTAINED FROM USING THE SITES OR MDHearingAid SERVICES.

Limitation of Liability

IN NO EVENT SHALL MDHearingAid OR ANY THIRD PARTIES MENTIONED AT THE SITES BE LIABLE FOR ANY COSTS, DAMAGES AND EXPENSES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, HEALTH PROBLEMS, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE MDHearingAid SITES OR THE CONTENT OF THE SITES WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT MDHearingAid IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MDHearingAid SHALL BE LIABLE TO YOU ONLY FOR GROSS NEGLIGENCE OR WILLFUL MISCONDUCT AND ONLY TO THE EXTENT OF ACTUAL DAMAGES INCURRED BY YOU, NOT TO EXCEED U.S. $100.00 (ONE HUNDRED DOLLARS). BECAUSE SOME STATES AND COUNTRIES DO NOT ALLOW THE EXCLUSION OF LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. REMEDIES UNDER THIS AGREEMENT ARE EXCLUSIVE AND ARE LIMITED TO THOSE EXPRESSLY PROVIDED FOR IN THIS AGREEMENT.

Indemnification

You agree to defend, indemnify and hold MDHearingAid, its officers, directors, employees and agents, licensors and Suppliers harmless from and against any claims, actions or demands, liabilities and settlements, including, without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Sites in a manner that violates or is alleged to violate these Terms and Conditions. MDHearingAid shall provide you with prompt notice of any such claim, suit or proceeding and shall reasonably cooperate with you, at your expense, in your defense of any such claim, suit or proceeding.

Links/Advertisements

The Sites may link to other Sites operated by third parties. The inclusion of any link to such Sites does not imply endorsement by MDHearingAid of the Sites, but is for your reference and convenience only. MDHearingAid has not reviewed all of the Sites linked to the Sites and is not responsible for the content or accuracy of any off-Sites pages or any other Sites linked to MDHearingAid. Nor does MDHearingAid recommend or endorse any specific tests, products or procedures that may be mentioned on or represented in advertisements on the Sites. Linking to any other off-Sites pages or other Sites is at your own risk and subject to the terms and conditions of any hyper-linked Sites. The Sites also contain advertisements by third parties. Unless otherwise specifically stated on the Sites, MDHearingAid does not endorse or make any representation regarding the liability, quality, or accuracy of any products or services featured in, or linked to any advertisement that appears on the Sites. Unless otherwise prohibited under these Terms and Conditions, you are hereby licensed to create hyperlinks to the content on the home pages of the Sites, provided that the hyperlink accurately describes the content as it appears on the Sites. MDHearingAid reserves the right to revoke this license generally, or your right to use specific links, at any time, and may normally break any hyperlink after 14 days. Under no circumstances may you "frame" the Sites or any of its content or copy portions of the Sites to a server, except as part of an Internet service provider's incidental caching of pages. Each page within MDHearingAid must be displayed in full (including all trademarks, branding, advertising and promotional materials), without any accompanying frame, border, margin, design, branding, trademark, advertising or promotional materials not originally displayed on the page within MDHearingAid.

Trademarks

Acoustitone®, the Acoustitone logo, and other MDHearingAid trademarks, service marks, logos, or slogans used on the Sites (the "MDHearingAid Marks") are trademarks or registered trademarks of MDHearingAid. You may not use the MDHearingAid Marks without written authorization from MDHearingAid, Inc. By using the Sites, you acknowledge that the MDHearingAid Marks are valid trademarks. Third party trademarks used on the Sites are the property of their respective owners.

Termination

You agree that MDHearingAid may terminate your use of the Sites if MDHearingAid reasonably believes that you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions, or violated the rights of MDHearingAid or any third party, or for any reason with or without notice to you. You agree that MDHearingAid may modify or discontinue the Sites, with or without notice to you. You agree that MDHearingAid will not be liable to you or any third party as a result of such modification or discontinuation.

Survival

The provisions entitled "Disclaimer of Warranties," "Limitation of Liability," "Indemnification," "Trademarks," and "General Provisions" will survive termination of this agreement.

General Provisions

You expressly agree that exclusive jurisdiction for any dispute with MDHearingAid, or in any way relating to your use of the Sites ("Legal Action"), shall be the courts of the Cook  County, State of Illinois. You further agree and expressly consent to the exercise of personal jurisdiction in the courts of the State of Illinois in connection with any such dispute. Any Legal Action that is subject to the jurisdiction of federal courts shall be instituted in a federal court in the District of Illinois. These Terms and Conditions are governed by the internal substantive laws of the State of Illinois, without regard to conflict of law principles. If any provision of these Terms and Conditions are found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition. Any cause of action you may have with respect to MDHearingAid must be commenced within 1 year after the claim or cause of action arises or such claim or cause of action is barred.

Notice of Cancellation

You, the buyer, may cancel a transaction at any time prior to midnight of the 45th day after the date of the transaction. See the Notice of Cancellation form for an explanation of this right. "NOTICE OF CANCELLATION” enter date of transaction ............................................... (DATE) YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR OBLIGATION, WITHIN 45 DAYS FROM THE ABOVE DATE.

IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE PERTAINING TO THIS TRANSACTION, AND ANY SECURITY INTEREST ARISING OUT OF THE TRANSACTION WILL BE CANCELLED.

IF YOU CANCEL, YOU MUST RETURN TO THE SELLER, IN SUBSTANTIALLY AS GOOD CONDITION AS WHEN RECEIVED, ANY GOODS DELIVERED TO YOU UNDER THIS CONTRACT OR SALE.

TO CANCEL THIS TRANSACTION, MAIL OR DELIVER A SIGNED AND DATED COPY OF THIS CANCELLATION NOTICE OR ANY OTHER WRITTEN NOTICE, OR SEND A TELEGRAM, TO (name of seller), AT (address of seller's place of business) AND (seller's telephone number) NO LATER THAN MIDNIGHT OF ............. (date).

I HEREBY CANCEL THIS TRANSACTION. (Date)........................................ (Buyer’s Signature)"

Notice

MDHearingAid may deliver notice to you under these Terms and Conditions by means of electronic mail, a general notice on MDHearingAid, or by written communication delivered by first class U.S. mail to your address on record in MDHearingAid's account information. You may give notice to MDHearingAid at any time via electronic mail or by letter delivered by first class postage prepaid U.S. mail or overnight courier to the following address:

MDHearingAid, Inc.
917 W. Washington Ave, Suite 202
Chicago, IL  60607

Questions

If you have any questions about these policies please contact MDHearingAid customer service department at dr@mdhearingaid.com.

BY ACCESSING OR USING ANY PART OF THE WEB SITE, YOU AGREE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THE TERMS AND CONDITIONS.  IF YOU DO NOT AGREE TO BE SO BOUND, DO NOT ACCESS OR USE THE WEB SITE.