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ListenClear: Review, Prices, and Alternative You Need to Know About

Published on Dec 4, 2019

Nearly 29 million adults in the United States could benefit from wearing hearing aids, according to the National Institute of Deafness and Other Communication Disorders (NIDCD). Choosing the right hearing aid, however, can be a major challenge. You should pick the most appropriate device to suit your needs. Your hearing aid should be comfortable, easy to use, and discreet. You also need to cater to your budget.

ListenClear is a company that specializes in hearing aids for people with different hearing loss issues and sells them directly to the consumer. There are no hearing tests. Or fitting appointments. Or trips to see a specialist.

But are these hearing aids worth the hype? Or is there a better product on the market?

Here is a review of ListenClear and an alternative you should know about.

About ListenClear

Established in 2011 and based in Savannah, Georgia, ListenClear provides customers with various hearing aid solutions. The company says its devices have high-definition audio, which creates a clear, focused sound.

ListenClear’s main selling point is the cost of its hearing aids.

“Combining years of expertise in audiology and sound engineering, ListenClear Hearing Aids provide customers with an affordable hearing solution at a fraction of the cost of other leading devices,” says the company.

“Our hearing experts are dedicated to creating high-quality hearing devices without the high price tag often found elsewhere.”

What You Need to Know

ListenClear sells four hearing aid devices — the Pro, Shadow, Premier 50, and Premier 70.

The Premier 50 and Premier 70 models provide you with wireless control, which means you can adjust the settings via an iPhone or iPad. As a result, you can reduce noise and feedback without any buttons on the hearing aid.

You can order all four of ListenClear’s hearing aids as a single or double set.

Most of the ListenClear models (the Pro, Premiere 50, and Premiere 70) are Receiver-In-The Canal (RIC) hearing aids. RIC hearing aids place the receiver (speaker) of the hearing aid into the ear canal instead of behind the ear (as in Behind-the-Ear (BTE) hearing aids).

The benefit to the RIC design is that some people feel it results in a superior sound quality by having the receiver close to the eardrum. However, by having the receiver in the ear canal, it is also being exposed to wax and moisture on a daily basis. This can lead to the breakdown of the receiver which will need to be replaced for the hearing aid to function. RIC aids can be difficult to fit, especially with dexterity issues, and must be placed in precisely in the ear canal in order to hear well.

Let’s take a closer look at the four models:

ListenClear Pro

ListenClear Hearing Aids - Pro model

Source: listenclear.com

The Pro is an entry model, also the cheapest of the four models. It comes with an Easy-Click tip in size 8. However, you get seven extra sizes of tips so you can customize your device based on your requirements. The Pro has one microphone and one program. A volume button allows you to change to volume to five different preset levels. A two-month supply of batteries, user manual, and quick start guide come with this model.

Pro Prices

The Pro costs $1,199.76 for one ear and $1,919.76 for both ears.

Pro Pros

  • Small size
  • Easy to change tip
  • Comfortable tip
  • Seven extra sizes of tips

Pro Cons

  • Only one program
  • Preset volume settings
  • Difficult to change the speaker wire
  • Can be difficult to insert into the ear

ListenClear Shadow

ListenClear Hearing Aids - Shadow model

Source: listenclear.com

The Shadow has a significantly different design from the Pro model. It fits inside the ear canal so it is less noticeable. It has one program and 4 different volume settings. You can change the volume by pushing a button on the hearing aid. The Shadow has 6 different tips to choose from. It also comes with eight size 10 batteries, a user manual, a quick start guide, and a carrying case.

Shadow Prices

The Shadow costs $1,874.88 for one ear and $2,999.70 for both ears.

Shadow Pros

  • Small size
  • Fits in the ear canal
  • Has multiple tips
  • Less noticeable than the Pro

Shadow Cons

  • Small battery can lead to a limited battery life
  • Difficult to fit depending on size and shape of ear canal
  • Single listening program with limited volume adjustments

ListenClear Premier 50

ListenClear Hearing Aids - Premier 50 model

Source: listenclear.com

Small and lightweight, the Premier 50 lets you control 13 volume settings from an app. There are four listening environment programs, and there’s a free remote control included. You can also use an iPhone app to change programs and volume. Choose from three speaker wire lengths and eight tip designs. The Premier 50 can also work with the ListenClear TV Streamer which can stream TV signals directly into the hearing aids. The ListenClear TV Streamer can be purchased separately.

Premier 50 Prices

The Premier costs $1,499.76 for one ear and $2,399.76 for both ears.

Premier 50 Pros

  • Volume and program changes can be done with an app or a remote control
  • Small size
  • Works with the ListenClear TV Streamer
  • Three speaker wire lengths

Premier 50 Cons

  • Speaker wires can be difficult to change
  • Preset volume settings
  • Must have remote or app to change volume
  • No Android app

ListenClear Premier 70

ListenClear Hearing Aids - Premier 70 model

Source: listenclear.com

Available in three colors, the Premier 70 is ListenClear’s most advanced (and expensive) model. There are six listening environment programs, a free remote control, and the opportunity to control 13 volume settings from an iPhone app. Choose from three speaker wire lengths and eight tip designs. The Premier 70 can also work with the ListenClear TV Streamer which can be purchased separately.

Premier 70 Prices

The Premier 70 costs $1,874.88 for one ear and $2,999.70 for both ears.

Premier 70 Pros

  • Volume and program changes can be done with an app or a remote control.
  • Works with the ListenClear TV Streamer
  • Advanced noise reduction and feedback management
  • Six listening environment programs

Premier 70 Cons

  • Must have remote or app to change volume
  • Speaker wires can be difficult to change
  • Preset volume settings
  • No Android app

ListenClear Pros

  • There are no shipping fees for hearing aids shipped via domestic ground services. (Accessories shipped via ground service cost $5.95 in mailing fees, however.) Shipping takes 5-7 days.
  • You don’t need to attend a fitting appointment or see a specialist, which could save you money.
  • You get a 30-day free trial (more on that later).

ListenClear Cons

  • The ListenClear website is difficult to navigate.
  • ListenClear charges for repairs ($150 each time).
  • You cannot get ListenClear hearing aids through a hearing clinic.
  • There’s no Android app, just one for iOS devices.

Source: pixabay.com

ListenClear Prices

ListenClear prices depend on the model. At the time we published this review, the Pro model (the cheapest model) costs $1,199.76 for one ear and $1,919.76 for both ears. The Premier 70 (the most advanced model) costs $1,874.88 for one ear and $2,999.70 for both ears.

ListenClear prices can be cheaper than purchasing hearing aids from some other companies or through a doctor. The average price of a single hearing aid in the U.S. is $2,300, according to one report. The Pro costs nearly half of this.

You could also spread the cost of your hearing aid over time with ListenClear’s EasyPay program, too.

Free Trial and Warranty

As of 2019, ListenClear offers a 30-day free trial on new devices, which provides you with peace of mind. If you want to return your hearing aids within the free trial period, ListenClear will provide you with a paid shipping label, so you won’t pay any mailing costs.

There are two different warranty options:

  • All devices come with a free one-year warranty, which starts on the date you purchase your hearing aid (not the day your free trial expires.) This covers manufacturing defects but not damage from water.
  • A universal warranty costs $5 per month for each device and this covers loss, damage, stolen items, water damage, and physical damage. There is a $75 deductible each time you claim on the warranty. This warranty is available for 2 years from the date you purchase your hearing aid.

Will Medicare Cover This Device?

Medicare will not cover the cost of your ListenClear hearing aid. However, medicare supplement insurance plans might. Contact your provider to find out for sure.

Customer Service

ListenClear has a few customer service options so users can rectify problems.

The company’s telephone support line is only open Monday through Friday (9 a.m. to 7 p.m.), which means you can’t talk to a customer representative if you have a problem in the evening or weekend. This might be a major problem for people who are unable to use their devices during these times. Still, this telephone service could be beneficial for people who require help adjusting the settings on their device without having to send hearing aids back in the mail.

Customers can also leave a message on the ListenClear website, where a customer rep will respond to their query via email or telephone. We couldn’t find any information about how long this process takes.

ListenClear also provides an online Help Center and Frequently Asked Questions page.

ListenClear Alternatives

MDHearingAid also specializes in affordable hearing aids that require no fitting appointments or visits to a specialist’s office. Their devices are tested by audiologists, registered with the FDA, and come with a 45-day risk-free trial and 100% money-back guarantee.

MDHearingAid models eliminate the complexity of using a RIC style. Their Behind-the-Ear (BTE) style with thin, clear tubing is easy to fit, clean and maintain.

Like ListenClear, MDHearingAid offers four different models with warranty options. However, MDHearingAid products range from $199 to $799 per ear, making them more affordable than even ListenClear’s cheapest option ($1199 for one ear). We think MDHearingAid’s most premium model, the LifeEar CORE, offers more functionality than any of ListenClear’s four models. Here’s why…

The LifeEar CORE is a Bluetooth-enabled smart hearing aid which connects to your smartphone or tablet so you can customize your device to suit your hearing needs. Just order your hearing aid, download the LifeEar CORE app (available on both the iOS App store for Apple products and on the Google play store for Android devices), and adjust your aid to meet your requirements. It’s that simple. You can also take a quick personalization profile and your smartphone or tablet programs the hearing aid based on your results. Trained specialists are available to carry out remote fitting.

We love that you can customize your hearing experience through the app and enhance the sounds you want to hear (and cancel out the ones you don’t.) This also means you don’t need to purchase a new hearing aid if your hearing changes in the future. Plus, with an adaptive program, the LifeEar CORE adjusts to your listening environment so you don’t have to mess around with different buttons.

Open and closed ComfortTIPs, two styles of tubing, a cleaning tool, user manual, carrying case, and batteries are all included with this item.

The LifeEar CORE is also less expensive than ListenClear’s Pro model, with prices costing just $799 for one ear and $1199 for both ears. Shipping is faster than ListenClear, too, and just takes 3-5 days.

MDHearingAid also offers telephone support six days a week (Monday through Saturday) and 24-hour email support, so you can contact a customer representative at any time of the day or night.

Takeaway

If you suffer from hearing loss, purchasing a new hearing aid is a big life decision — and one that can take a toll on your finances. You need to be sure you choose a hearing aid company that offers excellent customer service and value-for-money. ListenClear hearing aids come in four different models, and there are different customer support options and warranty options. There is also a free 30-day trial.

MDHearingAid also offers four different models with customer support, warranty options and a trial period, but at a more affordable price. Their LifeEar CORE device lets you optimize your hearing experience for your specific hearing and control your hearing aid from Android devices, as well as iOS devices.

Interested in starting a 45-day, risk-free trial? Check out the LifeEar CORE for yourself.

LEARN MORE

Doug Breaker
Chief Executive Officer
Doug Breaker serves as CEO of MDHearingAid. Doug joined MDHearingAid after successful CEO roles at HomeFinder.com, EarthClassMail.com and Scripted.com. Doug's decades of experience... [ Learn More ]

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