Easy setup with lifetime support
- Best for a nearly invisible, in-the-ear fit
- Smart sound personalized to your hearing
- Easy setup with lifetime support
Is NEO XS PRO right for you?
NEO XS PRO is designed for adults with mild to moderate hearing loss who want our smallest, smartest hearing aid with sound personalized to their unique hearing.
- You want the most invisible, completely-in-the-canal fit
- You're comfortable using a smartphone app to fine-tune your sound
- You want remote sound adjustments from a specialist, without clinic visits
- You want free setup and ongoing support from home
Want a simpler hearing aid? Compare NEO XS
Not sure about your hearing loss? Take our free 8-minute hearing test
What happens after you order
Delivery
Your NEO XS PRO hearing aids and accessories arrive directly at your home.
Free setup
Set up on your own or connect with a licensed specialist for personalized guidance.
Risk-free trial
Try your NEO XS PRO hearing aids in everyday life. If they aren’t right for you within 60 days, return them or exchange them for a different model.
Ongoing support
Get free lifetime support by phone, text, chat, email, or video whenever you need it.
Our smallest and smartest hearing aid, personalized to you
Half the size of the NEO and significantly smaller than leading competitors, NEO XS PRO combines a discreet, comfortable fit with personalized sound and flexible controls.
- Discreet in-ear fitAs small as a dime, NEO XS PRO sits completely inside the ear canal, with flexible silicone domes designed for a secure, comfortable fit.
- Personalized soundThe MDHearing app measures your response to a series of tones and creates a custom hearing profile for each ear.
- Adjust it your wayChange volume and programs directly on the hearing aid or with the MDHearing app. You can also request remote fine-tuning from an MDHearing hearing specialist.
Try the NEO XS PRO risk-free for 60 days
Pair
Everything you need in hearing care, delivered to your door
- FDA-registered NEO XS PRO hearing aid(s)
- Charging case
- Charging cord
- Cleaning tool
- Protective wax guards
- Additional dome sizes
- Instruction guides
- FREE telehealth setup appointment
- FREE lifetime support
- 60-day risk-free trial
Real people. Life-changing results.
Get started with expert guidance + free ongoing support when you need it
Your purchase includes a free setup appointment with a licensed hearing professional, plus lifetime support by phone, text, chat, email, or video.
- 1.Get set upLearn how to insert, charge, and adjust your NEO XS PRO hearing aids.
- 2.Personalize with the appCreate a profile for each ear and tailor the sound settings to your preferences.
- 3.Get ongoing helpRequest remote adjustments or contact the MDHearing team whenever questions come up.
Meet some of MDHearing’s licensed professionals
Sandra Porps, AuD
Head of Audiology
Jeff Feltes
Licensed Hearing Instrument Specialist
Dondra Mbachu, AuD
Audiologist
Common questions, answered first
Every MDHearing hearing aid has been designed by doctors to assist individuals with mild to moderate hearing loss (over 94% of Americans with hearing loss) right out of the box.
The NEO XS PRO is an in-the-canal (ITC) hearing aid that fits comfortably and discreetly inside the ear for nearly all adults. It utilizes flexible silicone domes for a snug fit in your ear canal, and the domes come in multiple sizes so you can find the right one for your ear.
We are confident you will love our hearing aids—and our licensed hearing professionals are here to support you and ensure you are comfortable and confident with your hearing aids. Plus, every MDHearing device comes with a 60-day risk-free trial so you have plenty of time to make sure they’re the right fit, exchange for a different product, or return within 60 days.
No, you do not need a hearing test or prescription to purchase an OTC hearing aid, including those from MDHearing.
However, we do recommend you take a hearing test if you suspect you have hearing loss. This can help you determine if OTC hearing aids will be a good fit for you, as they are designed for mild to moderate hearing loss. We offer a FREE online hearing test you can take in a few minutes—all you need is a pair of headphones and a quiet room. Click here to take the test.
Age-related hearing loss is gradual, and it can be easy to overestimate your own hearing ability as it worsens slowly over time. MDHearing offers a free hearing test you can take online, so you can quickly and accurately learn more about your current hearing health.
Hearing aids can have a huge impact on quality of life if you are experiencing even mild hearing loss.
Mild hearing loss is only "mild" in comparison to not being able to hear at all. Any untreated hearing loss should not be taken lightly. Untreated hearing loss not only adds unneeded stress to your life, it has been linked to an increased risk of developing depression, cognitive decline, and even dementia.
Plus, the earlier you start using hearing aids, the easier it will be for your brain to adjust to the amplified sounds. With MDHearing, your satisfaction is guaranteed so you have nothing to lose by trying the latest hearing technology in the comfort of your home today.
To put it simply: MDHearing is reinventing hearing care.
Traditional brick-and-mortar hearing clinics were previously the only option for Americans to get high-quality hearing aids—which was frustrating, complex, and shockingly expensive. There’s a markup from the manufacturers to the clinics, and then another markup from the hearing clinic to the customer. Buying hearing aids this way also requires multiple visits just to get the devices in hand, and additional appointments for fittings and maintenance.
The reality is, buying from a hearing clinic is simply not possible for customers on a budget.
Knowing how crucial high-quality hearing is, our founder set out to manufacture an affordable hearing solution that could help the majority of hearing loss patients. By removing the middlemen and overhead costs of brick-and-mortar businesses, MDHearing is able to offer high-quality hearing aids with the same level of support offered by hearing clinics—at just a fraction of the cost.
Say goodbye to long wait times and multiple appointments. Say hello to a new era of personalized care, where your hearing health is at the center of everything we do.
At MDHearing, we're dedicated to bringing Americans the latest technology at the lowest price and helping as many people as possible hear better. We manufacture our own hearing aids and sell directly to you. That means we can keep costs low and pass the savings onto you by removing the middlemen.
Hearing clinics can charge over $5,000 for similarly featured hearing aids.With MDHearing, you're getting high-quality hearing at an honest price delivered directly to your door.
No appointments, no trips across town, no prescriptions. Just the best hearing at the best price—backed by licensed hearing professionals and a 60-day risk-free trial.
When you initially connect the NEO XS PRO to the MDHearing app, it will measure your response to a series of tones, create a profile for each ear, and customize the programs for your specific hearing needs. You can repeat this process at any time to account for natural changes in your hearing ability, eliminating the need for regular adjustments at a hearing clinic.
Additionally, if you have an audiogram, you can send that to our licensed hearing professionals and they will remotely tune your hearing aids over the internet according to your audiogram.
MDHearing provides FREE lifetime support from our team of licensed U.S.-based audiologists and hearing specialists.
Our commitment to your satisfaction extends far beyond your purchase. When you choose MDHearing, you're not only selecting a hearing aid, but a hearing partner that prioritizes your hearing health and provides clinic-level care from the comfort of your home.
From device fitting to troubleshooting and adjustments, our team is just a phone call, text, web chat, or email away. You also have the option to schedule a video chat setup appointment with one of our licensed professionals.
For even more comprehensive care, we offer Care Plans that include annual check-in appointments among other hearing aid essentials such as accessory refreshes and protection for accidents and loss.
The setup appointment is a one-on-one telehealth appointment with a licensed hearing specialist at MDHearing. During this appointment, your specialist will help you get familiar with your new hearing aids and set you up for a successful hearing journey:
- Find a comfortable, secure fit and prevent whistling
- Learn how to adjust and optimize your hearing aids for conversations, TV, quiet moments, restaurants, and more.
- Answer any questions you may have
The setup appointment is typically held via an easy, HIPAA-compliant video conference (similar to Zoom or FaceTime)—you can use a computer, smartphone, or tablet to join. However, they can also take place via a phone call if you prefer to talk on the phone. Feel free to have a friend or family member accompany you if you’d like!
The MDHearing NEO XS PRO has a standard 1-year warranty that covers defects in materials and workmanship.
For increased peace of mind, you may consider adding one of our Protection or Care Plans for coverage against all accidental damage and loss.