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Terms & Conditions

By checking the box, you also agree to all the Terms and Conditions of using the MDHearingAid website.

 

I have been advised by MDHearingAid, Inc that the Food and Drug Administration and the State of Illinois have determined that my best interest would be served if I had a medical evaluation by a licensed physician, preferably a physician who specialized in diseases of the ear, before purchasing a hearing instrument; or a test by a licensed audiologist or licensed hearing instrument dispenser utilizing established procedures and instrumentation in the fitting of hearing instruments.

I confirm that I am over the age of 18, and I do not wish either a medical evaluation or test before purchasing a hearing instrument. I agree to the Terms and Conditions of MDHearingAid.com.

Return Policy:

Your satisfaction is guaranteed. If you are not satisfied with your MDHearingAid, you have 45 days from the date of purchase to return it for a full refund.

All products MUST include a Return Merchandise Authorization (RMA) number for proper processing. Please email support@mdhearingaid.com for an RMA number and specific return instructions. We are available 24 hours a day, 7 days a week (a calendar day equals a business day). Or you may call 312-219-8422 Monday – Friday, 8:30 a.m. - 4:30 p.m. Central Standard Time for a RMA number and specific return instructions.

Products returned without an RMA will incur a twenty percent (20%) restocking fee.

MDHearingAid requires a minimum trial period of 21 days. This minimum trial period is required because medical studies show that your brain requires approximately 21 days to adjust to new hearing aids.

Return requests prior to 21 days from date of invoice will incur a ten percent (10%) early return fee. We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice.

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Why do we ask for your email address?

Our online checkout system uses your email address to send you your order confirmation (receipt) via email. No paper copy will be sent. A receipt will appear at the end of your transaction and be sent to the email address you provide.

If you don't enter an email address, you are confirming that you understand that you will not receive a tracking number to track your shipment.

Rest assured, MDHearingAid will never sell, misuse, or spam your email account. Please read our Privacy Policy to learn more.

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The verification number is a 3-digit number printed on the back of your card. It is the last three digits in the signature panel.


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