5 star customer service
Posted by Carolyn E. on March 31, 2015
One of the main indicators of how good a company is, is how it handlesreturns. MDHearing gets five stars for outstanding customer service.
You issued a full refund the same day that you received my return. And
the customer service rep I spoke with was very professional and courteous
and made the return very quick and easy.
Beyond a doubt, your company has integrity and great ethics and deserves to be in business.
Top of the line 10
Posted by Judith & Ron H on March 27, 2015
For the past 25 years or more, my husband Ronnie has tried several hearing aids. Some have been fair, some have been much more expensive, some have allowed some hearing improvement but none have ever worked so well as the one purchased from Mdhearing aids.He is a minister and most times, was unable to hear even at church but now, he can hear just about everything. We are very thankful that I was able to find this site after searching the web for a more reasonable hearing aid. Three to five thousand dollars is to much to pay for one for many people. We were so pleased that we referred another family member, who drove two hours to try the one my husband purchased. You should have seen the look on his face as I placed it in his ear. You guessed it, he ordered one the same day. I wish to thank those who participated in making this hearing aid available for the average person, as you have surely made a difference in their life. God Bless
I bought both AIR and PRO. 10
Posted by Jim Borger on March 26, 2015
I bought the PRO analog set first, my first ever hearing aids, and took a few weeks to figure out the combination of domes and volume to fit my needs. I was very happy with the product so I decided to step up to the digital AIR and give them a try. I can recommend either.
The PRO uses a separate on/off switch, selects two settings also, so you don’t have to adjust the volume every time you put them on. For me I found that on either style I can turn the volume up until I sound as if I’m talking into a barrel and then back down slightly. I place my hand over my ear when I think I have it set properly and if I hear a squeal then I have it too high. The AIR has three programs and the one you want has to be selected every time it is turned on. The on/off and volume control is one control and must be adjusted by pushing a button every time it is turned off. There is a delay of several seconds when the AIR is first turned on and the volume can easily be turned up too much resulting in a loud squeal. It takes a surprisingly small, to me, amount of ear wax to block the tube. The first time I just thought that the battery had died but a new one didn’t help. The enclosed cleaning tool easily fixes that problem. When the battery dies in the PRO it just quits but in the AIR you get three beeps when the battery is getting weak. It will last for several more hours so you have plenty of warning. I alternate the two pairs as the battery needs replacement, about every three weeks for me. Why two pairs? I am on the road a lot and I like my aids so much I want a backup in case something happens to one.
Happy customer 10
Posted by Cheryl on March 23, 2015
I was skeptical when I ordered these hearing aids as I had been looking at hearing aids that cost over three times the price. These are wonderful. I did not realize how much I was actually missing until I started wearing these. They will whistle if they are not inserted correctly. They are relatively comfortable. I only wish they were waterproof. Thank you. I am so glad I found these!
great return policy
Posted by Clayton G. on March 23, 2015
MDHearingAid refund policy is above reproach.
The refund was given courteously, quickly, without hassle.
A pleasant experience.
All MDHearingAid® PRO Reviews