- Hearing Aids
- Customer Service
Experience state-of-the-art technology and features normally found for thousands more.
Each MDHearing Aid comes assembled and ready to wear.
A purchase of a single hearing aid includes:
A purchase of a pair of hearing aids also includes:
Standard Shipping is FREE within the USA. Standard orders are shipped USPS First Class Mail with Delivery Confirmation, for arrival to your home within 3-7 business days of order confirmation.
Items are shipped on regular business days, Monday-Friday. Items ordered on holidays, Saturdays, Sundays, or after noon are shipped the next business day.
Rush Delivery USPS Express mail delivery (1-2 business days) to most locations within the U.S. for a shipping charge of $25 per address.
Canada Orders Hearing aid orders ship FREE via USPS ePacket. Delivery typically occurs between 6-14 days after the order is placed. For faster service, hearing aids can be shipped via Express Mail International (includes insurance and tracking) for $31.95.
The MDHearingAid is covered against defects in materials and workmanship for 90 days from the time you receive your order. If at our examination it is determined that the unit failed to work due to parts, materials or workmanship we will repair or replace it for free. Protect your hearing instrument from ALL types of unexpected or accidental damage with our MDShield™ Protection Plan (can be added during checkout).
Return Policy Your satisfaction is guaranteed. If you are not satisfied with your MDHearingAid, you have 45 days from the date of purchase to return it for a full refund.
MDHearingAid requires a minimum trial period of 21 days.This minimum trial period is required because medical studies show that your brain requires about three weeks to adjust to new hearing aids. Return requests prior to 21 days from date of invoice will incur a ten percent (10%) Early Return Fee.
All products MUST include a Return Merchandise Authorization (RMA) number for proper processing. Products returned without a RMA number will incur a twenty percent (20%) No-RMA Fee.
For an RMA number and specific return instructions, please call Customer Service, 312-366-3899, M–F, 8:00 AM - 4:30 PM CST. We are available 24 hours a day, 7 days a week (a calendar day equals a business day).
We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice.
This product truly exceeded my expectations. I lost 80 percent of my hearing in my right ear back in 2009. I was informed that the only device that would work was a cochlear implant. I had the procedure and was displeased with the result. The device was rather bulky. Feedback was terrible and the device sends all sound waves into your good ear so I was unable to determine location of sound. I really didn’t think the MD hearing device would work. I figured I had nothing to lose since the product has a money back guarantee. The moment I put it on I was pleasantly surprised. The unit is discreet, comfortable, very little feedback. I can determine the location of sound and the price is reasonable. I’ve only owned the unit for a few weeks so I can’t comment on durability or longevity. My only regret is that I didn’t order it sooner.
I am amazed at how much better the sound quality is in the Air than those for which I paid $3000 several years ago. Being able to control volume and program selection for each ear individually allows me to achieve balanced hearing at all times. I bought the Air when the previous company wanted $645 to repair one aid. Wish I had known about MDHearingAid before spending the 3 grand.
My husband has had these for a few months now and they have opened up a whole new world for him. He hears things he has not heard in years and has admitted that he should have done something about his hearing loss years ago. I am very grateful because now the television does not have to be as loud and I do not have to repeat my self or talk loud any more. In fact, he does not talk loud any more. I do not think saying thank you is enough, but I am truly grateful to you for this great product.
I've had my hearing aids for app. 3 months and wouldn't take for them. I had forgot how wonderful it was to hear well. Thank you so much for making them affordable. I love them!!!!