Our smallest hearing aid ever, made for your everyday life

The MDHearing NEO XS is our smallest-ever rechargeable OTC hearing aid — hidden completely inside your ear canal, with free telehealth setup and lifetime support from licensed hearing professionals.
  • Best for a nearly invisible, in-the-ear fit
  • Rechargeable for simple daily use
  • Easy setup with lifetime support
RISK-FREE TRIALRISK-FREE TRIAL
FDA-REGISTEREDFDA-REGISTERED
EASY RETURNSEASY RETURNS

Is NEO XS right for you?

The NEO XS is designed for adults who want to improve their mild to moderate hearing loss with our smallest, most discreet rechargeable hearing aid.

  • You want a simple, effective hearing aid for everyday conversations.
  • You want the most invisible, completely-in-the-canal fit
  • You prefer easy volume and program adjustments without complex controls
  • You want free setup and ongoing support from home

Want a personalized hearing experience with smartphone app control? Compare NEO XS PRO

Not sure about your hearing loss? Take our free 8-minute hearing test

From your door to better hearing

What happens after you order

01.

Delivery

Your NEO XS hearing aids and accessories arrive directly at your home.

02.

Free setup

Set up on your own or connect with a licensed hearing specialist for personalized guidance.

03.

Risk-free trial

Try the NEO XS in your everyday life. If it's not right for you within 60 days, return or exchange them for a different model.

04.

Ongoing support

Get free lifetime support by phone, text, chat, email, or video whenever you need it.

HIGH-QUALITY SOUND

Tiny in size. Big on clarity.

Smaller than leading competitors, the NEO XS offers a discreet, comfortable fit with easy charging and sound controls. Background noise reduction makes conversations and everyday sounds come through clearly and naturally.

  • Discreet in-ear fitA subtle design that sits entirely inside the ear canal with nothing behind the ear.
  • Rechargeable daily useCharge overnight for up to 18 hours of use. The portable charging case provides up to six full charges on the go, with no tiny batteries to replace.
  • Simple controlsInsert, turn on, and adjust the volume and program settings directly on the hearing aid.
Tiny in size. Big on clarity.Tiny in size. Big on clarity.

Try the NEO XS risk free for 60 days

WHAT'S INCLUDED

Everything you need in hearing care, delivered to your door

  • FDA-registered NEO XS hearing aids
  • Charging case
  • Charging cord
  • Protective wax guards
  • Additional dome sizes
  • Cleaning tool
  • Instruction guides
  • FREE telehealth setup appointment
  • FREE lifetime support
  • 60-day risk-free trial
OVER 2 MILLION HEARING AIDS SOLD

Real people. Life-changing results.

Get started with expert guidance + free ongoing support for lifeGet started with expert guidance + free ongoing support for life
BACKED BY LICENSED PROFESSIONALS

Get started with expert guidance + free ongoing support for life

Your purchase includes a free telehealth setup appointment with a licensed hearing professional, plus lifetime support by phone, text, chat, email, or video.

  1. 1.
    Get set upLearn how to insert, charge, and adjust your NEO XS hearing aids.
  2. 2.
    Know what to expectGet guidance on fit, comfort, and the typical adjustment period.
  3. 3.
    Get ongoing helpContact the MDHearing team whenever you have questions.

Meet some of MDHearing’s licensed professionals

Sandra Porps, AuD
Sandra Porps, AuDHead of Audiology
Jeff Feltes
Jeff FeltesLicensed Hearing Instrument Specialist
Dondra Mbachu, AuD
Dondra Mbachu, AuDAudiologist
Frequently Asked Questions

Common questions, answered first

Will the MDHearing NEO XS work for me?

Every MDHearing hearing aid has been designed by doctors to assist individuals with mild to moderate hearing loss (over 94% of Americans with hearing loss) right out of the box.

The NEO XS is a completely-in-the-canal (CIC) hearing aid that fits comfortably and discreetly inside the ear canal for nearly all adults. It utilizes flexible silicone domes for a snug fit in your ear canal, and the domes come in multiple sizes so you can find the right one for your ear.

We are confident you will love our hearing aids—and our licensed hearing professionals are here to support you and ensure you are comfortable and confident with your hearing aids. Plus, every MDHearing device comes with a 60-day risk-free trial so you have plenty of time to make sure they’re the right fit, exchange for a different product, or return within 60 days.

Do I need a hearing test or prescription?

No, you do not need a hearing test or prescription to purchase an OTC hearing aid, including those from MDHearing. 

However, we do recommend you take a hearing test if you suspect you have hearing loss. This can help you determine if OTC hearing aids will be a good fit for you, as they are designed for mild to moderate hearing loss. We offer a FREE online hearing test you can take in a few minutes—all you need is a pair of headphones and a quiet room. Click here to take the test. 

My hearing loss isn't that bad... do I need hearing aids?

Age-related hearing loss is gradual, and it can be easy to overestimate your own hearing ability as it worsens slowly over time. MDHearing offers a free hearing test you can take online, so you can quickly and accurately learn more about your current hearing health. 

Hearing aids can have a huge impact on quality of life if you are experiencing even mild hearing loss. 

Mild hearing loss is only "mild" in comparison to not being able to hear at all. Any untreated hearing loss should not be taken lightly. Untreated hearing loss not only adds unneeded stress to your life, it has been linked to an increased risk of developing depression, cognitive decline, and even dementia.  

Plus, the earlier you start using hearing aids, the easier it will be for your brain to adjust to the amplified sounds. With MDHearing, your satisfaction is guaranteed so you have nothing to lose by trying the latest hearing technology in the comfort of your home today.  

How are MDHearing's prices so affordable?

To put it simply: MDHearing is reinventing hearing care.

Traditional brick-and-mortar hearing clinics were previously the only option for Americans to get high-quality hearing aids—which was frustrating, complex, and shockingly expensive. There’s a markup from the manufacturers to the clinics, and then another markup from the hearing clinic to the customer. Buying hearing aids this way also requires multiple visits just to get the devices in hand, and additional appointments for fittings and maintenance.

The reality is, buying from a hearing clinic is simply not possible for customers on a budget.

Knowing how crucial high-quality hearing is, our founder set out to manufacture an affordable hearing solution that could help the majority of hearing loss patients. By removing the middlemen and overhead costs of brick-and-mortar businesses, MDHearing is able to offer high-quality hearing aids with the same level of support offered by hearing clinics—at just a fraction of the cost.

Say goodbye to long wait times and multiple appointments. Say hello to a new era of personalized care, where your hearing health is at the center of everything we do.

How do OTC hearing aids from MDHearing compare to prescription hearing aids from a clinic?

At MDHearing, we're dedicated to bringing Americans the latest technology at the lowest price and helping as many people as possible hear better. We manufacture our own hearing aids and sell directly to you. That means we can keep costs low and pass the savings onto you by removing the middlemen. 

Hearing clinics can charge over $5,000 for similarly featured hearing aids. With MDHearing, you're getting high-quality hearing at an honest price delivered directly to your door.

No appointments, no trips across town, no prescriptions. Just the best hearing at the best price—backed by licensed hearing professionals and a 60-day risk-free trial. 

Is the NEO XS a real hearing aid or an amplifier?

MDHearing’s hearing aids are NOT amplifiers. The MDHearing NEO XS is a real hearing aid that is registered with the FDA as a class I medical device and meets all of the FDA guidelines for over-the-counter (OTC) hearing aids. They can be purchased without a prescription and treat those 18 and older with perceived mild to moderate hearing loss.

When I purchase the MDHearing NEO XS, what support will I receive?

MDHearing provides FREE lifetime support from our team of licensed U.S.-based audiologists and hearing specialists.

Our commitment to your satisfaction extends far beyond your purchase. When you choose MDHearing, you're not only selecting a hearing aid, but a hearing partner that prioritizes your hearing health and provides clinic-level care from the comfort of your home.

From device fitting to troubleshooting and adjustments, our team is just a phone call, text, web chat, or email away. You also have the option to schedule a video chat setup appointment with one of our licensed professionals.

For even more comprehensive care, we offer Care Plans that include annual check-in appointments among other hearing aid essentials such as accessory refreshes and protection for accidents and loss.

What is the telehealth setup appointment?

The setup appointment is a one-on-one telehealth appointment with a licensed hearing specialist at MDHearing. During this appointment, your specialist will help you get familiar with your new hearing aids and set you up for a successful hearing journey:

  • Find a comfortable, secure fit and prevent whistling
  • Learn how to adjust and optimize your hearing aids for conversations, TV, quiet moments, restaurants, and more.
  • Answer any questions you may have

The setup appointment is typically held via an easy, HIPAA-compliant video conference (similar to Zoom or FaceTime)—you can use a computer, smartphone, or tablet to join. However, they can also take place via a phone call if you prefer to talk on the phone. Feel free to have a friend or family member accompany you if you’d like!

How long is the warranty period?

The MDHearing NEO XS has a standard 1-year warranty that covers defects in materials and workmanship.

For increased peace of mind, you may consider adding one of our Protection or Care Plans for coverage against all accidental damage and loss.